Town of Little Elm, TX utility billing go-live.
A fast-growing North Texas town implementing utility billing. Another top consulting & accounting firm had guided them from product selection but lacked the technical depth to carry the implementation — and a separate HCM/payroll/timekeeping go-live had left post-go-live issues unresolved.
The town moved the work to KCT. We ran a focused assessment, got utility billing back on track and sorted out the vendor relationship — then resolved the live HCM issues (timekeeping, payroll tax, regulatory compliance) both technically and process-wise, and continue to optimize and support them.
HCM, payroll & timekeeping in steady-state support.
- Assessment
- Utility Billing
- Vendor Management
- HCM/Payroll/Timekeeping
- Managed Support
Have a program like this?
Tell us where your ERP stands — stalled, mid-flight, or live and in need of a steady hand. You will reach Chris Rodney, our Client Relationships Director, and the senior operators who handle work like this.