Case study · FB-002
City of Farmers Branch, TX
Utility billing accuracy & meter-reading integration
Utility-billing precision lost in storage and export mapping — assessed, an interim fix delivered on target, and the durable fix now underway.
At a glance
Assessed
Findings + remediation path
On target
Interim solution on time
01
Challenge
The city needed granular, resident-facing water-usage visibility (single-gallon display) and clean meter-reading integration for Public Works — but consumption was stored and exported without the precision downstream systems required, in their utility billing environment.
02
Approach
Delivered a full assessment — a decision-grade findings report pinpointing where precision was lost (storage vs. calculation vs. export mapping) — then engineered an interim solution on target and is now leading the city and its vendors in actioning the durable fix.
03
Impact
KCT is leading the city & its vendors to the durable fix.
Services applied
- Utility Billing
- Assessment & Findings
- Meter Reading Integration
- Data & Export Mapping
- Vendor Management
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