Billing-cycle exceptions
Cut the correction work that piles up every cycle — find the exceptions before they reach customers.
Webinars
Practical sessions for the people who run public-sector ERP.
Short, no-pitch working sessions led by senior KCT operators. Bring your hardest any modern public-sector ERP questions — leave with a plan you can run on Monday.
Next live session — Thursday, July 16, 2026
Next live session
Utility Billing Stabilization, Done Right
A 30-minute working session on stabilizing Utility Billing — cutting exception work, getting parallel cycles clean, and sequencing the fixes that matter. Live Q&A to close.
- Date Thu, July 16, 2026
- Time 12:30 PM ET
- Length 30 min + Q&A
- Cost Free
Save your seat
Free to attend. Can't make it live? Register anyway and we'll send you the recording.
What we'll cover
Six operational areas, in thirty minutes.
Parallel billing & test cycles
Patterns for parallel runs and test-cycle verification that actually catch what production won’t.
Adjustments & write-offs
Configure adjustment and write-off workflows so they’re auditable, not improvised at month-end.
Escalation tracing
Trace customer-service escalations back to root cause instead of clearing the same ticket twice.
Rate & code cleanup
Sequences for cleaning up rate and code structures without breaking live billing.
Stabilization priorities
How to sequence stabilization work so the highest-impact fixes land first.
- Utility Billing Managers
- ERP System Administrators
- Finance & Accounting Staff
- IT Directors
- Customer Service Supervisors
- Project Managers on ERP implementations
On demand
Missed one? Watch on your time.
Access Control
RBAC done right: 5 HR/payroll role failures
Done Right series · Episode 01 Watch recording
Reconciliation
Tying sub-ledgers to the GL
Rachel Green, UB Functional Lead Coming soon
Procurement
Writing an ERP RFP that gets honest bids
Bhushan Sonawane, CEO Coming soon
FAQ
Common questions.
Is it really free?
Yes. Our webinars are free working sessions — no cost, no obligation, and no sales pitch.
Will it be recorded?
It will. Register even if you can't attend live and we'll email you the recording afterward.
Can I ask my own questions?
Absolutely. Add a question when you register and we'll work it in, and there's a live Q&A at the end.
Do I need to be a KCT client?
No. These sessions are open to any public-sector team running or supporting an ERP system.
Save your seat
Join the next live session.
Thirty minutes with senior operators, the fixes that matter, and live Q&A. Free to attend.