Senior-only delivery
Every engagement is run by practitioners who've done the work in a seat like yours. No junior hand-offs.
About KCT
Public-sector ERP deserves better.
Kreative Core Technologies (KCT) is the firm public-sector leaders trust when ERP work needs senior hands on it — the first time, when it's gone off track, or when an existing system should be doing more. We embed with your team and scale our involvement to exactly what the work requires. Transparency and training aren't add-ons; they're how we work — and how we make sure you're never dependent on us to keep things running. We stay as long as you want us. No lock-in.
Trusted across federal, state, and local government, school districts, higher education, and special districts — nationwide.
Our mission
KCT exists to simplify complex technologies so public-sector teams can build stronger communities.
Vendor-neutral by design
Our advice is what's right for your residents and auditors — never a product line we're paid to push.
Selection to steady state
One accountable team across the full ERP lifecycle, and we stay after go-live.
Word from our CEO
KCT was built on a simple belief: public-sector teams deserve an ERP partner who actually delivers — one that simplifies the work instead of adding to it. Every engagement is led by seasoned practitioners who've lived these systems from the inside, with clear scope and accountable execution. We bring the technical depth, training, and change management that help your team get the most from its investment — so you run your ERP instead of it running you, and get back to serving your community.
People
Our team
Every engagement is led by someone who has run the system from the inside.
Leadership
Bhushan Sonawane
CEO
Shyamala Chikkam
Service Delivery Director
Chris Rodney
Client Relationships Director
The team
Eric Chandler
Functional Lead Advisor – EPL
Katie Freeman
Functional Lead Advisor – HCM and EPL
Martie Kaeding
Functional Lead Advisor – HCM
Rachel Green
Functional Lead Advisor – Utility Billing and EAM
Joseph Hall
Functional Lead Advisor – Finance and Utility Billing
Michael Smith
Functional Lead Advisor – EAM and Finance
Deepshikha Gohar
Helpdesk & Systems Administrator
Erwin Limon
Program Manager
Petar Petrovic
Project Manager
Shiva Reddy
Reports Developer
Laura Stokes
OCM Lead
Jonathan Sumampong
Project Manager
Our Core Values
Practical operating standards.
They shape how we prepare, how we read the client environment, how we deliver, and how we make the work easier to carry forward.
01
We care deeply for our customers.
We take the outcome personally and treat each client's constraints as real operating conditions, not background noise.
02
We seek to understand.
We account for procurement, budget, capacity, legacy systems, politics, and the pace at which change can actually happen before prescribing a path.
03
We see it through and deliver with quality.
We stay accountable until the work, risks, decisions, and next owners are clear. Handoffs do not end responsibility.
04
We have each other's back.
We prepare together, surface risks early, and keep commitments visible before they become surprises.
05
We look ahead to grow together.
We turn lessons into better patterns, tools, and playbooks so the next engagement starts stronger.
06
We are open to feedback.
We tell the truth, listen carefully, and adjust when better information changes the plan.
FAQ
Before you book the call.
+ What happens on the discovery call?
A 30-minute conversation. Tell us where you are — selecting a system, scoping an implementation, recovering a stalled program, or stabilizing post-go-live. We share what we've seen in similar public-sector teams, name some likely root causes, and discuss whether a deeper engagement makes sense. If the call shows we're not the right fit, we'll tell you and point you somewhere better.
+ How long is a typical engagement, and what does it cost?
Stabilization engagements are scoped tightly to a defined outcome — not by headcount. Managed Run engagements are ongoing, with a regular cadence — and you're never locked in. We'll have a real number in hand by the end of your first call.
+ Will you work with our existing software vendor?
Yes — and that's often the most useful part of having us. We work alongside the software vendor, escalating tickets, helping you govern the relationship, and making sure their professional services deliver what was promised. We're not on their payroll, and we'll tell you when their answer is wrong.
+ Do you actually do the work, or just advise?
We do the work. We embed with your team, write the procedures, run the close, fix the integration, train the staff. The deliverable is a system that's running — not a slide deck. If you want a strategy document, we're not the right firm.
+ What about procurement — state contracts and RFPs?
We work through cooperative and state contracting vehicles where they're available. We also respond to RFPs and engage through direct professional services agreements. Tell us your procurement constraints on the discovery call and we'll show you the path.
+ What if your work doesn't fix it?
Every engagement opens with a defined outcome and a baseline we'll measure against. If we can't get there, we'll tell you before we burn your budget — and we'll tell you what to do instead. Our reputation is the only asset we sell from. We'd rather have a hard conversation than ship a quiet failure.
Ready when you are
Wherever you are in the ERP journey — we're who public-sector leaders call.
A 30-minute discovery call with Chris Rodney, our Client Relationships Director — a conversation about where the work is stuck.